FAQ

Are they supposed to look like that?

Yes. Every crooked eye and lopsided grin is drawn that way. A pillow that arrived damaged is a different thing, and we replace those free.

How do the pack discounts work?

Put any 3 of the cast in your cart and 15% comes off at checkout. The whole wonky family of 5 takes 20% off. No code. It happens on its own.

I caught the flying pillow. Now what?

Nice reflexes. Use code CAUGHTIT at checkout for an extra 5% off anything — single pillows, 3-packs, or 5-packs (it stacks on top of the automatic pack discounts).

When does my pillow arrive?

Each one is made when you order it. Most orders leave the workshop in 2–5 business days, then spend a few more in the mail. Tracking lands in your inbox the moment it ships. Details on the shipping page.

What if it arrives damaged or wrong?

Send a photo through the contact page within 30 days and we send a replacement free.

How do I wash it?

Covers: machine wash cold, gentle cycle, air dry. Whole pillows: spot clean. The cast does not enjoy the dryer.

Do the pillows really travel?

We don’t explain the photos.